B-promotion is committed to the highest standards of professional integrity. Because our services involve the immediate delivery of high-value intellectual property, proprietary templates, and specialized labor, our refund policy is strictly enforced to protect the value of our specialized frameworks.

1. Digital Products & Masterclasses

All sales of digital downloads, including but not limited to Service IDs 1, 2, 3, 5, and 6 (Blueprints, Kits, and Video Courses), are final and non-refundable. * Once the digital link is sent or access is granted to our virtual portal, the transaction is considered complete.

• We provide comprehensive descriptions for every product to ensure you can make an informed decision prior to purchase.

2. Service ID: 4 – The 48-Hour Brand Audit

• Cancellations: If you wish to cancel an audit after payment but before providing account access or before the audit has commenced, a 15% administrative fee will be deducted from your refund.
• Completed Audits: Once the diagnostic video has been recorded and the executive summary delivered, no refunds will be issued. Our fee covers the professional time of the senior strategist assigned to your account.

3. Technical Issues

In the rare event that a digital file is corrupted or inaccessible, our support team will provide an alternative download link or file format within 24 business hours. Technical difficulties do not constitute grounds for a refund but will be met with immediate technical support.

4. Exceptional Service Guarantee

While we do not offer refunds based on “change of mind” or campaign performance (as external market factors are outside our control), we do stand by the quality of our data. If you believe there is a material error in the provided blueprint or audit, please contact us within 7 days of purchase. We will review the documentation and, if an error is verified, provide a corrected asset or a credit toward a future service.